Privacy Policy

Rhinestone Equestrian ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. By accessing or using our site, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping and billing address when you make a purchase or create an account.
• Payment Information: Payment details are processed securely through Shopify and are never stored on our servers.
• Usage Data: Browser type, IP address, pages visited, time spent on pages, and other analytics data collected automatically.
• Communications: Any information you provide when contacting us via email or our contact form.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Send marketing communications (only with your consent, and you can opt out at any time)
• Improve our website, products, and services
• Prevent fraud and maintain the security of our platform

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third parties that help us operate our business (e.g., Shopify for payment processing, shipping carriers for fulfillment).
• Consignors (Website-Only Items): When you purchase an item that is being consigned and shipped directly by its original owner (a "website-only" consignment), we share your shipping name and address with that consignor solely so they can ship the item to you. Consignors are bound by our consignor agreement to use your information only to fulfill that one shipment and not to retain or reuse it. Items shipped from our shop are not affected.
• Legal Requirements: If required by law or in response to a valid legal request.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our site.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have collected information from a child under 13, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.